Helix FAQ
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Helix is an AI process atlas for bookkeeping and accounting firm workflows. It maps where AI belongs in the ledgers and processes you already run, with visual tool maps, native-vs-partner notes, setups, and operating packs. Helix is not a general ledger or chatbot, and it does not log into QuickBooks, Xero, Sage, or your bank. Your books stay where they are.
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Owner-operators, controllers, and bookkeepers mapping AI for one company on one primary ledger use Helix Business ($349). Bookkeeping firms and advisory teams serving many client ledgers use Full Atlas ($990). Existing Business customers can add a named ledger for $149 or upgrade to Full Atlas for $641. If you want a quick starting point, the free AI readiness assessment comes first; the $197 roadmap is optional paid planning, not free.
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Create or sign in on Helix first with the email you will keep: Business at helix.jgpulse.com/login/business or Atlas at helix.jgpulse.com/login. Start Helix checkout first and get your invoice, then pay the matching JG Pulse shop product with the same email. Return to Helix and tap Payment complete — open my Helix. If access does not unlock the same day, email Joy@JGPulse.com with company, Helix email, and invoice id so Joy can Confirm paid.
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7-day unused only: full refund within 7 days if the Helix license is unused with no meaningful login or use; after 7 days or once used, purchases are final. The $197 roadmap follows the same 7-day unused rule before delivery or kickoff. For help, email Joy@JGPulse.com.
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Email Joy@JGPulse.com with your name or company, Helix email, product purchased, order number, and invoice id if unlock-related. Support aims to reply within one business day. Helix is an AI process atlas for bookkeeping and firm workflows, offered in a soft launch with careful help for early buyers.
